•  Common Sense Business Success: The Ten Essential Factors

The Ten Essentials for business success are common sense principles that have been developed by Davis and used by scores of organizations around the world. He includes a checklist for evaluating any business or service to identify where improvements are needed. Every business that knows and applies these ten essentials will have a competitive advantage in the market place.

• 6 Critical Leadership Issues for Every Business

These six critical issues affect virtually every business in the world today.  This program helps managers and leaders understand how to capitalize on their understanding of these six critical factors in the real world of competition, cost pressures and changing business environment.

• 7 Golden Rules of Customer Service: Lessons from a Country Store (click here for a FREE 10 minute video excerpt of the 7 Golden Rules from a presentation before a live audience)

The old fashioned country store where customers could buy anything from horse feed to clothes to gasoline provides us with seven valuable customer service lessons. These timeless principles illustrated with actual events or situations from a real country store are relevant for retail, hospitality, service and other businesses. You’ll learn applications for today’s fast-paced society which will help you provide the best customer service in your industry.

• Innovation: The Key to Minimizing Business Cycles and Downturns

Innovation is the vehicle to leading your organization to become the low cost, high quality leader. Innovation is critical in tough ecomomic times. Low cost or no cost ideas that can be implemented quickly are the key. Utilize a team approach and follow a logical path to innovation....that's Davis' message with practical how to information.

Other Most Requested Topics:

• No Bureaucracy, Just Results : Managing for Quality with ISO 9001
• From Strategy to Results: How to Define &  Implement Your Strategic Plan
• Going Green to Save $$$Green$$$: A Practical Energy Management Process
• From Numbers to People: How Technical People Succeed as Leaders
• Yesterday, Today and Tomorrow - Change is the Constant
• Environmental Management Simplified: Using ISO 14001